Privacy Policy

Privacy Policy

About us

Mint Octopus, based in Cambridge, UK. Contact: info@mintoctopus.co.uk

So you can understand what we do with your information and your rights, we have detailed this below. If you do have any queries relating to this policy, please find the contact details above.

To confirm we are classified as the data controller of information that you provide to us and also that we collect about you.

Information we collect

Over the course of our business relationship with you, we will collect certain personal information from and about you. This information includes:

Your name, address, contact details, and the company you are employed by.

Across our business there are many different ways we could meet and gain this information such as: Business cards, email signatures, Opt In to our email lists, through our website. Visit us at an exhibition stand, or otherwise correspond with us.

Why do we process your information and what lawful basis do we use?

  • Marketing Purposes, to promote our products or services that we offer. We collate your information using an email list and will use this including your preferences to send you marketing material.

We confirm that we never sell your data and won’t use your information for any other purposes unless we are required to do so by law.

Marketing Purpose

We may contact you from time to time about developments in the industry, our products and promotional offers by email, post or telephone. You can unsubscribe/opt out at any time by clicking the ‘unsubscribe’ link in any of our communications or by contacting us using the details at the beginning of this Policy. All contact is made by one of our team members and to confirm we do not use an automated decision making system to decide how to contact you.

 Sharing your information

We may share your personal information with:

  • our IT service and infrastructure providers that we use as part of our support offering, website and IT storage solutions
  • any other third party entities who perform functions on our behalf and who also provide services to us, such as accountants or lawyers
  • any other third parties as required by law or for the purposes of crime (including fraud), to prevent or investigate breaches of, or to enforce, our terms and conditions, to respond to or investigate security vulnerabilities, or to respond to emergencies, and to protect the rights of third parties.
  • any of our group companies which means our subsidiaries, for internal reasons, primarily for business and operational purposes
  • any third parties with which we share your personal information have entered into a legally binding data sharing agreement with us and comply with similar and no less stringent undertakings of privacy and confidentiality to those set out in this Policy.

Information transfer

Currently all data will remain in the UK, there is no requirement as part of our business or services to transfer your information outside of the UK.

Information Storage

Your information will be kept and stored for a period of time that is as long as is reasonably necessary for the purposes of this policy and to fulfil our legal obligations. Where we rely on legitimate business interests, we will hold your information no longer than 12 months from the date you stop engaging with us. Otherwise, once we no longer need your information we will securely delete your information.

Your rights

You have rights regarding your information, including information on how we process your data, the right to rectification and to be forgotten if you wish your data to be deleted.

If you make a request for example, for disclosure or deletion we will respond to you within one month from the time we receive your request. If we are unable to deal with your request in this time we will communicate this to you.

If at any stage you are not satisfied with our response to your complaint or believe our processing of your information does not comply with the data protection law, you can make a complaint to the UK data protection authority, the Information Commissioner’s Office (ICO).

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Amendments to this document

Should we make any material changes to this Privacy Policy at any time, we will post notifications on our website of these changes and will provide the link to the new policy.

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